SYSTEM STATUS
Service status
Services
Live Tracking API
Real-time GPS data for all tracked matatus
Uptime (30d)
99.97%
Latency
142ms
Routing & Arrival Estimates
Route matching, arrival estimates and faster-route suggestions
Uptime (30d)
99.94%
Latency
89ms
Stage Directory Service
Nairobi matatu stages and boarding points
Uptime (30d)
99.99%
Latency
203ms
M-Pesa Integration
Cashless payments via Safaricom
Uptime (30d)
99.91%
Latency
1.2s
Accounts & Sign-in
Sign-in and session management inside the commuter and driver apps
Uptime (30d)
100%
Latency
67ms
Live Updates
Live vehicle positions delivered to the map and both apps
Uptime (30d)
99.82%
Latency
340ms
Recent incidents
We're seeing intermittent drops in live updates for users in Westlands. Vehicle positions are still being received — it is the live connection that drops.
Root cause identified: a name-resolution issue at one of our edge locations. Traffic is being failed over.
Failover to our Nairobi CBD edge complete. Connections are stabilizing. Monitoring for the next 24 hours.
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